{"id":980,"date":"2020-09-12T17:12:54","date_gmt":"2020-09-12T17:12:54","guid":{"rendered":"https:\/\/hosting-marketers.com\/news\/?p=980"},"modified":"2025-09-20T20:44:12","modified_gmt":"2025-09-20T20:44:12","slug":"how-to-fix-the-media-playback-was-aborted-due-to-a-corruption-problem","status":"publish","type":"post","link":"https:\/\/hosting-marketers.com\/news\/2020\/09\/12\/how-to-fix-the-media-playback-was-aborted-due-to-a-corruption-problem\/","title":{"rendered":"How to fix &#8220;The media playback was aborted due to a corruption problem or because the media used features your browser did not support&#8221;"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<p><\/p>\n<p data-start=\"438\" data-end=\"514\"><span style=\"color: #333333;\">If you\u2019ve ever tried to play a video online and suddenly saw this message:<\/span><\/p>\n<blockquote data-start=\"516\" data-end=\"647\">\n<p data-start=\"518\" data-end=\"647\"><span style=\"color: #333333;\"><strong data-start=\"518\" data-end=\"647\">&#8220;The media playback was aborted due to a corruption problem or because the media used features your browser did not support.&#8221;<\/strong><\/span><\/p>\n<\/blockquote>\n<p data-start=\"649\" data-end=\"747\"><span style=\"color: #333333;\">\u2014don\u2019t worry, you\u2019re not alone. This is a fairly common issue that can happen for several reasons.<\/span><\/p>\n<hr data-start=\"749\" data-end=\"752\" \/>\n<h2 data-start=\"754\" data-end=\"784\"><span style=\"color: #333333;\">Common causes of this error<\/span><\/h2>\n<ul>\n<li data-start=\"787\" data-end=\"834\"><span style=\"color: #333333;\">Browser incompatibility or temporary glitches<\/span><\/li>\n<li data-start=\"837\" data-end=\"875\"><span style=\"color: #333333;\">Poor or unstable internet connection<\/span><\/li>\n<li data-start=\"878\" data-end=\"925\"><span style=\"color: #333333;\">Website plugins not supported by your browser<\/span><\/li>\n<li data-start=\"928\" data-end=\"978\"><span style=\"color: #333333;\">Cached data or cookies interfering with playback<\/span><\/li>\n<li data-start=\"981\" data-end=\"1045\"><span style=\"color: #333333;\">The video file itself is corrupted or uses unsupported formats<\/span><\/li>\n<\/ul>\n<hr data-start=\"1047\" data-end=\"1050\" \/>\n<h2 data-start=\"1052\" data-end=\"1079\"><span style=\"color: #333333;\">Quick fixes to try first<\/span><\/h2>\n<p data-start=\"1080\" data-end=\"1190\"><span style=\"color: #333333;\">Regardless of whether you\u2019re using Chrome, Firefox, Opera, or another browser, start with these basic steps:<\/span><\/p>\n<ol>\n<li data-start=\"1195\" data-end=\"1220\"><span style=\"color: #333333;\"><strong data-start=\"1195\" data-end=\"1218\">Refresh the webpage<\/strong><\/span><\/li>\n<li data-start=\"1224\" data-end=\"1267\"><span style=\"color: #333333;\"><strong data-start=\"1224\" data-end=\"1265\">Open the video in a different browser<\/strong><\/span><\/li>\n<li data-start=\"1271\" data-end=\"1307\"><span style=\"color: #333333;\"><strong data-start=\"1271\" data-end=\"1305\">Check your internet connection<\/strong><\/span><\/li>\n<li data-start=\"1311\" data-end=\"1359\"><span style=\"color: #333333;\"><strong data-start=\"1311\" data-end=\"1357\">Clear cookies, cache, and browsing history<\/strong><\/span><\/li>\n<li data-start=\"1363\" data-end=\"1407\"><span style=\"color: #333333;\"><strong data-start=\"1363\" data-end=\"1405\">Disable all browser plugins\/extensions<\/strong><\/span><\/li>\n<li data-start=\"1411\" data-end=\"1437\"><span style=\"color: #333333;\"><strong data-start=\"1411\" data-end=\"1435\">Restart your browser<\/strong><\/span><\/li>\n<\/ol>\n<p data-start=\"1439\" data-end=\"1506\"><span style=\"color: #333333;\">In many cases, one of these steps will solve the problem quickly.<\/span><\/p>\n<hr data-start=\"1508\" data-end=\"1511\" \/>\n<h2 data-start=\"1513\" data-end=\"1540\"><span style=\"color: #333333;\">When the issue is deeper<\/span><\/h2>\n<p data-start=\"1541\" data-end=\"1625\"><span style=\"color: #333333;\">If the quick fixes don\u2019t help, the problem is likely with the video stream itself.<\/span><\/p>\n<p data-start=\"1627\" data-end=\"1754\"><span style=\"color: #333333;\">For example, when copying the stream link into <strong data-start=\"1674\" data-end=\"1681\">VLC<\/strong>, the file may open fine, but in <strong data-start=\"1714\" data-end=\"1731\">Google Chrome<\/strong> you might still see:<\/span><\/p>\n<blockquote data-start=\"1756\" data-end=\"1918\">\n<p data-start=\"1758\" data-end=\"1918\"><span style=\"color: #333333;\"><strong data-start=\"1758\" data-end=\"1918\">ERROR: (CODE:3 MEDIA_ERR_DECODE) The media playback was aborted due to a corruption problem or because the media used features your browser did not support.<\/strong><\/span><\/p>\n<\/blockquote>\n<p data-start=\"1920\" data-end=\"2086\"><span style=\"color: #333333;\">In such cases, the issue is often with the <strong data-start=\"1963\" data-end=\"1978\">audio codec<\/strong>. VLC may show the stream using <strong data-start=\"2010\" data-end=\"2018\">ADTS<\/strong>, but most browsers only support <strong data-start=\"2051\" data-end=\"2058\">AAC<\/strong> or <strong data-start=\"2062\" data-end=\"2069\">MP3<\/strong> audio formats.<\/span><\/p>\n<hr data-start=\"2088\" data-end=\"2091\" \/>\n<h2 data-start=\"2093\" data-end=\"2118\"><span style=\"color: #333333;\">How to fix it properly<\/span><\/h2>\n<p data-start=\"2119\" data-end=\"2162\"><span style=\"color: #333333;\">To avoid playback errors across browsers:<\/span><\/p>\n<ul>\n<li data-start=\"2165\" data-end=\"2270\"><span style=\"color: #333333;\">Make sure your videos are encoded with browser-friendly codecs (H.264 for video, AAC or MP3 for audio).<\/span><\/li>\n<li data-start=\"2273\" data-end=\"2333\"><span style=\"color: #333333;\">Re-encode problematic files before uploading or streaming.<\/span><\/li>\n<li data-start=\"2336\" data-end=\"2402\"><span style=\"color: #333333;\">Double-check your media server settings to ensure compatibility.<\/span><\/li>\n<\/ul>\n<p data-start=\"2404\" data-end=\"2539\"><span style=\"color: #333333;\">For a step-by-step guide, check out our article: <a href=\"https:\/\/hosting-marketers.com\/encoding-videos-for-the-rtmp-server\/\" style=\"color: #333333;\"><strong data-start=\"2456\" data-end=\"2537\">How to Encode Your Video Files Properly Before Uploading to the RTMP Server<\/strong><\/a><\/span><\/p>\n<p><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;] If you\u2019ve ever tried to play a video online and suddenly saw this message: &#8220;The media playback was aborted due to a corruption problem or because the media used features your browser did [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":981,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[2,71,165,166,164],"tags":[190],"class_list":["post-980","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hosting-marketers-news","category-live-broadcast","category-ondeamand-videos-with-wowza","category-ondemand-with-wowza","category-wowza-tv-station","tag-errormediaplayback"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2020\/09\/player.jpg?fit=827%2C465&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/p9Yxzd-fO","jetpack-related-posts":[{"id":583,"url":"https:\/\/hosting-marketers.com\/news\/2017\/07\/06\/ordering-wowza-server\/","url_meta":{"origin":980,"position":0},"title":"Options while ordering wowza server","author":"Admin","date":"July 6, 2017","format":false,"excerpt":"While ordering Wowza Streaming Engine on our billing system there are 4 options: 1- Live streaming, which as it says it is for live streaming or live broadcasts, perfect for broadcasting live events, sports, church events, weddings. 2- TV Station,\u00c2\u00a0 perfect for TV stations having the option to upload videos\u2026","rel":"","context":"In &quot;RTMP and video streaming&quot;","block_context":{"text":"RTMP and video streaming","link":"https:\/\/hosting-marketers.com\/news\/category\/rtmp-and-video-streaming\/"},"img":{"alt_text":"order wowza hosting","src":"https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2017\/07\/order.jpg?resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2017\/07\/order.jpg?resize=350%2C200 1x, https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2017\/07\/order.jpg?resize=525%2C300 1.5x, https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2017\/07\/order.jpg?resize=700%2C400 2x"},"classes":[]},{"id":760,"url":"https:\/\/hosting-marketers.com\/news\/2019\/03\/30\/how-to-reduce-http-live-streaming-hls-with-wowza-streaming-engine\/","url_meta":{"origin":980,"position":1},"title":"how to reduce HTTP Live Streaming (HLS) latency with Wowza Streaming Engine?","author":"Admin","date":"March 30, 2019","format":false,"excerpt":"Post edited to: Reducing Wowza HLS latency in 2026: my real-world settings and lessons learned For years people kept saying the same thing about Apple HLS streaming: \u201cgreat quality, terrible latency.\u201d And honestly, they were right. Traditional HLS setups could easily introduce 30, 60, sometimes even 90 seconds of delay\u2026","rel":"","context":"In &quot;Wowza Streaming Engine&quot;","block_context":{"text":"Wowza Streaming Engine","link":"https:\/\/hosting-marketers.com\/news\/category\/wowza-streaming-engine\/"},"img":{"alt_text":"reducing Wowza HLS latency in 2026: my real-world settings and lessons learned","src":"https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2019\/03\/wowza2026.png?fit=1200%2C483&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2019\/03\/wowza2026.png?fit=1200%2C483&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2019\/03\/wowza2026.png?fit=1200%2C483&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2019\/03\/wowza2026.png?fit=1200%2C483&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2019\/03\/wowza2026.png?fit=1200%2C483&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":634,"url":"https:\/\/hosting-marketers.com\/news\/2017\/07\/09\/using-wowza-streaming-engine-and-our-wowza-control-panel-to-live-camera-restream\/","url_meta":{"origin":980,"position":2},"title":"Using Wowza Streaming Engine and our wowza control panel to Live Camera Restream","author":"Admin","date":"July 9, 2017","format":false,"excerpt":"The option Live Camera Restream, on our wowza control panel is used for IP cameras, the output of IP camera is normally RTSP or RTP ( example: rtsp:\/\/[camera-ip-address]:554\/axis-media\/media.amp ). This format RTP or RTSP is useless for players, by using our wowza server and the Live Camera Re-Stream we convert\u2026","rel":"","context":"In &quot;wowza hosting&quot;","block_context":{"text":"wowza hosting","link":"https:\/\/hosting-marketers.com\/news\/category\/wowza-hosting\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2017\/07\/overview-1.png?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":472,"url":"https:\/\/hosting-marketers.com\/news\/2014\/03\/18\/new-wowza-media-server-released\/","url_meta":{"origin":980,"position":3},"title":"New Wowza Media Server released","author":"Admin","date":"March 18, 2014","format":false,"excerpt":"Wowza released their new version of Wowza Media Server newly called Wowza Streaming Engine. This is version 4 of Wowza's flagship product and has a number of important updates and for the first time a browser-based management portal, called Wowza Streaming Engine Manager, which enables users to configure, monitor and\u2026","rel":"","context":"In &quot;wowza hosting&quot;","block_context":{"text":"wowza hosting","link":"https:\/\/hosting-marketers.com\/news\/category\/wowza-hosting\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":694,"url":"https:\/\/hosting-marketers.com\/news\/2018\/09\/01\/how-to-setup-roku-with-wowza-streaming-engine-and-hosting-marketers\/","url_meta":{"origin":980,"position":4},"title":"How to setup Roku with Wowza Streaming Engine and Hosting Marketers","author":"Admin","date":"September 1, 2018","format":false,"excerpt":"Many of our clients ask how to put their live stream on Roku like a regular TV channel. The good news is you can do it with your Hosting Marketers streaming service using a small Roku app that plays your HLS (.m3u8) link. Below is the exact process, start to\u2026","rel":"","context":"In &quot;Roku Channel Setup&quot;","block_context":{"text":"Roku Channel Setup","link":"https:\/\/hosting-marketers.com\/news\/category\/roku-channel-setup\/"},"img":{"alt_text":"How to stream from Wowza to your own Roku channel","src":"https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2018\/09\/ChatGPT-Image-Oct-26-2025-02_39_48-PM.png?fit=1024%2C1024&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2018\/09\/ChatGPT-Image-Oct-26-2025-02_39_48-PM.png?fit=1024%2C1024&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2018\/09\/ChatGPT-Image-Oct-26-2025-02_39_48-PM.png?fit=1024%2C1024&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/hosting-marketers.com\/news\/wp-content\/uploads\/2018\/09\/ChatGPT-Image-Oct-26-2025-02_39_48-PM.png?fit=1024%2C1024&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":300,"url":"https:\/\/hosting-marketers.com\/news\/2011\/12\/02\/wowza-hosting\/","url_meta":{"origin":980,"position":5},"title":"Wowza Hosting","author":"Admin","date":"December 2, 2011","format":false,"excerpt":"This week Hosting Marketers is going to start offering wowza hosting as an addon to the current hosting packages, with a extra monthly fee of $15 the customer has access to wowza media server, for video streaming, video on demand and live broadcast. 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