Faq's

1. What form of payments do you accept?

2. How do i cancel my PayPal subscription payments?

3. I have previously ordered, How do I place another order?

4. Do you support Microsoft FrontPage Extensions?

5. Do your servers support MySQL?

6. Do you offer 24/7 technical support?

7. Do you host international customers?

8. What are your terms on spam?

9. Do you provide domain name parking?

10. Do you allow adult material?

11. Are there any setup fees?

12. Will you place advertisements on my site?

13. Can I access my site with and without the www?

14. What NameServers do I use to point to your servers?

15. How long does it take for my account to be active?

16. Is my Site backed up?

17. What is the path to perl?

18. Where should I put CGI scripts for my domain?

19. On my cpanel it says I have PHP version 5installed, I need PHP4, what can I do?

[TOP] 1. What form of payments do you accept?

Hosting Marketers accepts Paypal on all its Web Hosting Plans and Domain Purchases.

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2. How do i cancel my PayPal subscription payments?

Send us and email that you will like to cancel with your account, then Login to Paypal and you can cancel your paypal subscription in your account area. There are no cancellation fees.

 

[TOP] 3. I have previously ordered, how do I place another order?

Just follow the order link, login with your email and password and fill the form.

[TOP] 4. Do you support Microsoft FrontPage Extensions?

No Hosting Marketers does not supports Microsoft FrontPage Extensions.

[TOP] 5. Do your servers support MySQL?

Yes, we support MySQL databases. All hosting plans run on the award winning cPanel.
[TOP] 6. Do you offer 24/7 technical support?

Yes Hosting Marketers provides customer support 24 hours 7 days a week through our Contact page on our site, from your cpanel if you need help you will be directed also to our Contact Page.

[TOP] 7. Do you host International customers?

Yes. We will host customers worldwide.


[TOP] 8. What are your terms on spam?

Zero tolerance.


[TOP] 9. Do you provide Domain Name Parking?

Yes.


[TOP] 10. Do you allow adult material?

As long as it is legal in the USA.
[TOP] 11. Are there any setup fees ?

There is no setup fees and no hidden fees.
[TOP] 12. Will you place advertisements on my site?

The answer is NO, as your site is yours and Hosting Marketers is simply the hosting provider.


[TOP] 13. Can I access my site with and without the www?

Yes!


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14. What NameServers do I use to point to your servers?

On your activation email you will receive this information.

[TOP] 15. How long does it take for my account to be active?

As soon as payment is confirmed your account will be activated. (5 secs.)

[TOP] 16. Is my Site backed up?

It is the clients responsibility to do all backups of their site. If, in the unfortunate event, something happens to your files, it is your responsibility to have a local copy of your files. We are NOT held liable in any way for any files, money, time, effort, etc... lost due to this unfortunate event. Furthermore, if your files are lost, we will attempt to restore them as a gesture of good faith, but make no promises what so ever about whether the files will be brought back successfully or not. Again, back ups are the client's responsibility.

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17. What is the path to perl?

#!/usr/bin/perl

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18. Where should I put CGI scripts for my domain?

All CGI scripts should be uploaded to the cgi-bin folder, for your domain. Be sure to follow the instructions for the script you are uploading regarding setting permissions on the files and folders you create, as they vary from script to script. And also check if the files should be uploaded in Binary or ASCCI. Any mistake on this could give you a server error.

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19. On my cpanel it says I have PHP version 5 installed, I need PHP 4, what can I do?

Please contact support.