How to cancel recurring payments to us, if you are using Paypal?

by | Jun 24, 2008 | Paypal | 0 comments

We now accept both credit and debit cards, in addition to PayPal, to handle transactions securely. When you sign up for a service, you have the option to create an autopay subscription through either PayPal or your card provider. This allows for automatic recurring payments for your hosting services

However, it’s important to note that we do not directly charge your card. Instead, PayPal or your credit/debit card provider processes the payments on your behalf. To avoid unexpected charges after canceling a service, it’s your responsibility to cancel the autopay subscription.

How to Cancel Your Autopay Subscription:

If you’ve canceled your hosting service, make sure to also cancel your autopay subscription through PayPal or your card provider. Failing to do so may result in continued charges.

For PayPal users, here’s a quick guide to canceling your subscription:

  1. Log in to your PayPal account.
  2. Click “Activity” at the top of the page.
  3. Select “Subscriptions” from the filters or menu.
  4. Find the subscription related to our service.
  5. Click “Cancel” and confirm the cancellation.

Here is what I found on Paypal answers: Here

Tip: You can locate the original subscription start date in the activation email we sent when you first signed up, so you don’t have to search through your account history.

For credit and debit card users, follow the instructions provided by your card provider for canceling recurring payments.

We hope this helps clarify the process and ensures you don’t face any unwanted charges. If you need assistance with canceling your subscription, feel free to reach out.