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How to Encode your Video Files Properly Before you Upload to the RTMP Server

Before uploading your video files, it is highly recommended to transcode them to ensure a consistent transition between video files. Having incorrect codec can cause serious issues with the player, one common error is the warning “The media playback was aborted due to a corruption problem or because the media used features your browser did not support.” You can read more about it at our blog here.

For most users, it is important to ensure the encoded videos are capped to a maximum bitrate.

We recommend transcoding all files with HandBrake.fr video transcoder before you upload your files.

Step 1

Open HandBrake and select your media files

Step 2

Select Tools -> Preferences and set:

MP4 File Extension: Always use MP4

Also set your Default output path

Step 3

We recommend a Preset of either:
Vimeo Youtube 720p
Video Youtube HQ 1080p

Step 4

Setting a bitrate is important to ensure your TV Station does not exceed the bitrate limit.

It is normal for the encoding bitrate to fluctuate about 10% so make sure to set the Avg Bitrate lower than your limit.

Step 5

Press Browse and then set the path where you want your transcoded files to be saved.

Step 6

Select Add to Queue -> Add All

Press Start Encode

Uploading your media files

Once your video files have finished encoding you can upload them to the File Manager

Drag and drop the media files from your PC to the Media File Manager

Let us know if you need help with your settings, open a ticket here.