What type of support do you offer? Once your site is up and running the most essential thing you need from your hosting company would be technical support. Different company offer various type of technical support based upon monthly fee and selection of plan. Some provide toll free or round the clock (24/7), other may provide email support or online manuals.
Does your hosting company provide support over weekend? Ask yourself, how comfortable are you with company that provides only online manual as technical support? Hosting companies that do not provides technical support is not worth considering.
What sort of equipment and software are in place to ensure that my site is up? Smoothly operating Web site is a vital part of your business. You want to make sure that the web server and other hosting equipments are hooked up to an uninterrupted Power Supply.
Does your hosting company have website monitoring service in place. Website monitoring automatically checks your servers on a regular basis and if there is a problem, you will be the first to know (via email, pager etc), so you can begin troubleshooting before your customers start calling you. How do you backup data?
What about live streaming in this time with Covid-19 so important? can it stream live for sports, for church events? What about Church Live Streaming?