Archive for the ‘Hosting Marketers News’ Category

Goldenrod Server again?! Maintenance Friday.

Monday, December 1st, 2008

Friday 5th December maintenance for Goldenrod Server, this time for real.

First off all our apologies for the downtime we had this last 2 days it seemed that the server could not be stable for a full hour.

The cause of this apparently is that some of the system software needs to be reinstalled. The advice I’m getting from our technicians is that it is better to do it now at a time of our choice then to have a complete crash. Please be assured that all your sites have been backup to a different server, and we will continue to do daily backups, I guarantee, that we will never lose an account again. Please accept my word on that. I personally control the backups.

I’m thinking of doing the maintenance on Friday, the 5th December, starting late afternoon. I’m not sure exactly how many hours it will take, I know this is a great inconvenience, but we will try to make it as fast as possible.

If you have a site which needs to be on at all costs, please email me so I can arrange to transfer your site to another server.

I will keep you updated, and will try to find out exactly how many hours will be needed.

Please dont hesitate to contact me with your concerns.

Warm regards,
Chris Black
Customer support manager
Contact me here.

Network Maintenance

Wednesday, October 15th, 2008

The datacenter will be performing network maintenance this weekend, during the following times:

Maintenance = 10 PM – 8 AM October 17th into October 18th 2008.

During these times, there will be periods of connectivity loss, and while we will do everything possible to minimize the downtime, you should expect downtime. Hopefully downtime will be much less, but we are blocking the window periods during these maintenance periods to the hours above to be safe. We will be upgrading equipment and routes while implementing major adjustments on our Distribution switches, Core/Edge routers and Layer2 connectivity in our Chicago POP.

Servers affected:
Goldenrod
Purple
White
Yellow

An email from a customer, after a server upgrade.

Monday, September 1st, 2008

Everything was perfect. thank you very much. great job and I think you guys are awesome. Very quick and help. I wish everybody knew about you guys. I put your name and my experiences with you guys out everywhere I can. Man, i wish i would have known about you guys years ago.. I just hope when you guys get massivly big, you still have the same kind of quick response and help you have now. Ipowerweb did that. I used them when They were just starting out and was very small. Service was outstanding. When they grew, your lucky if they ever even respond to emails or calls. I had database issue that was on their end. and took three weeks for them to respond. and then wanted to play question tag instead of just looking into the issue and fixing it. I would call support and have to wait 2-3 hours just for tech to tell me they will hand the problem over to someone else and they will notify me when Issue is being worked on. A week went by and nothing. I was done with them. So was alot of other customers. If you guys could keep this kind of service up no matter how large you got, not only would you continue to draw in more and more customers but, your company would have security knowing the customers will never leave you. That’s just from my perspective as a consumer dealing with so many really bad hosts and now that I found such an awesome team with you guys, word of mouth by customers is the absolute best advertising in the world. All satisfied and happy consumers tell everyone about their experiences. You guys are the best. Thanks for always being their for me and my site needs.

Thank you,

Darby
teen chat – teen blog – teen friend finder

Installing PHPmotion V3

Monday, April 7th, 2008

The following instructions only apply to Version 3 of PHPmotion. For V1 please refer to the instructions provided inside the downloaded zip file

Download the the zipped file from PHPmotion, the version for PHP 5.x is the one which will work on our servers:

http://downloads.phpmotion.com/V3.5/php5.2.x/phpmotion.zip

Before you begin

Ensure that you have ready:
- Mysql Database Name
- Mysql Database User Name
- Mysql Database Password

General Instructions


  • Unzip the download file
  • Upload (the contents) to your website using FTP
  • The following files MUST be uploaded in Binary mode
    • /phpshiled/all files in this folder
    • /classes/config.php
    • /addons/customprofile/pimp.class.php
    • /addons/customprofile/index.php
  • The following files must be CHMOD to 755
    • /cgi-bin/all files and folder in this folder
  • Start the installation wizard by (opening in your broswer) http://www.yourdomain.com/setup  (you will be required to chmod a few more files by the setup wizard)

The setup wizard will guide you through the rest of the installation process.


Using MySQL in a Hosting Environment

Thursday, July 19th, 2007

Most of you know that MySQL is a database server that
is heavy-duty.  It can be used with PHP and other assorted software
languages and is a part of the family known as LAMP which stands for
Linux, Apache, MySQL, and PHP. read more