Unlimited vs Us Hosting Marketers

One of our customers a web designer emailed us recently with the below question:

“i have a client i try to convince to use your hosting, but he received a very tempting offer from another supplier – site 5
5$ a month with unlimited disk space and bandwidth.

when i told him about your hosting he said he prefers unlimited hosting and that also could not check your servers using ping, tracert

since i really want this client to host with you
what is your answer to his Objections and how can we convince him to do the hosting with you 🙂 ”

My answer:

“I’m afraid we will never sell unlimited hosting, there is no such a thing really, hard disks max. size are 2 or 3 TB, at the moment you cant find bigger then that.

We expensive of course. but we offer the latest’s servers on the market, all our machines are Intel Xeon E5-2620, with 24 cores and  all have at least 64 giga of ram.
most hosting companies still using L5420 which was good 4 years ago.

Our ports are 1 giga bit per second and now we replacing with 10 giga. 99.99 % of hosting companies still using 100 mega bit per second.

Other companies when a customer emails them for help, they answer with another question…. if we do that we fired.

Our customers have the advantage that they can host video sites like youtube because ffmpeg is installed and available to all customers, and we also have red5 and wowza for live broadcasting, video conference and live video chat. Only 4 or 5 other web hosts offer this on shared hosting.

for a ping test:
Europe server:
IP 50.7.139.140
the customer can try to download a 100 mega file to see the speed:
http://50.7.139.140/~backup/100MBtest.zip

USA Server:
IP: 206.190.153.4
100mega file: http://206.190.153.4/~red5serv/100MBtest.zip

Good luck. “